Quality Care Charter

We aim to provide an excellent standard of care by:

  • Being dedicated to providing quality dental care in a friendly, relaxed atmosphere;
  • Maintaining high standards of patient protection through sterilization of all instruments in line with current guidelines, and use of disposable items wherever possible;
  • Giving advice, options and explanations on how you can improve your dental health;
  • Listening carefully to your problems and professionally assessing your dental needs;
  • Providing a written estimate of the time required and costs of your treatment before it commences;
  • Commitment to a process of inspection and feedback through the Denplan Excel accreditation system of quality assurance;
  • Using the latest techniques and modern materials in order to make treatments as effective and comfortable as possible;
  • Commitment to ongoing training for all the dental team;
  • Listening and responding to patient feedback.